CLIENT NAME:   YOUNG LIFE
SERVICE:   web site
URL:   private site

OVERVIEW
For six decades, Young Life has provided a positive impact in the lives of kids around the world. Operating in 53 countries with over 3,000 staff and over 25,000 volunteers, Young Life impacts the lives of nearly one million kids annually through school programs, camps and other outreach programs – all intended to introduce adolescents to Jesus Christ and help them grow in their faith.

BUSINESS NEED
Young Life operates hundreds of area field offices, camp properties and overseas programs from its Service Center headquarters in Colorado Springs, CO. The organization needed to develop a solution that relieved the administrative burden of field staff, provided powerful ministry tools and offered real-time data necessary for decision making.

SOLUTION
Capernaum partnered with Young Life to deliver a Staff Resources Intranet application utilizing Microsoft's Content Management Server. The new Staff Resources Intranet provides staff with administrative tools, online forms and paperwork, collaboration forums and bulletin boards, education materials and ministry tools. Additionally, Microsoft's Content Management Server allows staff to add and update information to the intranet quickly and efficiently and incorporates a system of checks and balances utilizing various editing roles for different staff. This system ensures that information is accurate, timely and pertinent.

KEY SITE FEATURES

•    24/7 online access to Service Center
•    Leader tools and resources
•    Online news and events
•    Human resource materials
•    Online calendars
•    Bulletin boards and collaboration forums
•    MCMS editing and updating functions to keep content, forms and    materials up to date
•    Account management tools
•    Administrative interface for new user set up
  

RESULTS
Young Life’s field staff has quickly found the Staff Resources Intranet to be an invaluable tool. The solution has fulfilled the vision of providing internationally based staff with ministry tools, real-time corporate knowledge for decision making and 24/7 online access to the Service Center. In short, field staff are spending less time performing administrative functions and more time reaching out to kids.

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